| Top Page > Troubleshooting |
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| Please read before inquiry. |
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I want to use WaGaRa series data for business
purpose. |
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You are banded to resister WaGaRa series data as your
own products. Also you cannot claim for the exclusive
license of WaGaRa series.
Basically you can use WaGaRa data for craftwork such
as laser process or blast. You will need to inquire
us when you use WaGaRa data by printing on paper on
sales purpose. You will need to apply to use WaGaRa
data for printing purpose (includes silk screen) from
THIS WEB FORM. Please let us know the purpose
of use and we will answer you later.Please note that
when you don't follow these statements above, you have
possibility to be charged.
For inquiries or information , please contact from below
web form.
>>
Before purchase
>>
After purchase |
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An error occurs when opening a folder
in CD-ROM.
(Error example: Explorer. EXE finishes due to problem
occurred. Sorry for the inconvenience.) |
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Adobe announced that folder doesn’t open depends
on the system environment of your computer. In this
case, please copy your necessary folders on any hard
disks such as desktop. |
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Imported on non-Illustrator software but
some of the files cannot be open. |
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WaGaRa series are compatible with Illustrator version
8 or later and image files are saved in Illustrator5
format. Therefore, some of WaGaRa data may not be able
to open properly on your software due to unsupported
of the Illustrator conservation file. Please contact
to software manufacturer regarding to importable Illustrator
format.
*Please note that we are not supporting other software’s
motivating safeguard or other support. |
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Data’s line is not black and outline
is strange. |
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Please try following steps; Select ‘Screen’
from menu bar and click ‘Outline (O)’. |
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I want to see the image list more clearly. |
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Open Readme.html in the CD-ROM to see image list,
or, open the image guide.pdf and print it out. |
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I want to use data for laser processing
but ai file is heavy and hard to deal with. |
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You will be able to cover most of engraving process
by using JPG (JPEG) data. They are small files so it
is easy to operate with. |
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When I deal with JPG (JPEG) image data
as engrave data on a laser machine, can I delete unnecessary
words on the image? |
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Laser engrave recognize engrave data by its colour,
therefore, please make white data such as square to
cover unnecessary part of the image. |
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Error occurs when I save image data after
the alteration of it. |
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Please select ‘save as…’ from the
file menu and save in different name. Also, please select
any hard disk to save file but not to CD-ROM. |
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